Welcome to Cael Trail. By using our website and purchasing our travel products, you agree to the following terms and conditions. Please read them carefully.
1. Order and Payment
- We accept only Cash on Delivery (COD) payments. Please ensure you have the exact amount ready when the product is delivered.
- Orders are subject to availability. We reserve the right to cancel or refuse any order at our discretion.
2. Product Information
- We strive to provide accurate descriptions and images of our products. However, colors and features may vary slightly due to different device displays or manufacturing updates.
3. Delivery
- Delivery times may vary depending on your location. We will provide estimated delivery dates but cannot guarantee exact times.
- Please provide a valid delivery address and contact number to avoid delays.
4. Returns and Refunds
- Due to the nature of Cash on Delivery, all sales are final unless the product is defective or damaged upon arrival.
- If you receive a defective or damaged item, please contact us within 48 hours of delivery at [email protected] with photo evidence. We will evaluate and arrange for a replacement or refund.
5. Privacy
- Your personal information will be handled according to our Privacy Policy, which you can review on our website.
6. Limitation of Liability
- Cael Trail is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
7. Changes to Terms
- We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
8. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
[email protected]