Thank you for shopping with Cael Trail! Please read our shipping policy to understand how and when your orders will be delivered.
1. Order Processing
- Orders are processed within 1-2 business days after being placed and confirmed.
- Please note that orders are accepted with Cash on Delivery (COD) payment only.
2. Shipping Time
- Standard delivery time is typically between 5 to 10 business days, depending on your location.
- Delivery times may vary due to factors beyond our control such as weather, holidays, or courier delays.
3. Shipping Charges
- Shipping fees, if any, will be clearly displayed during checkout.
4. Delivery Address
- Please provide an accurate and complete delivery address and contact number to avoid delays.
- We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
5. Order Tracking
- Once your order is shipped, we will provide tracking information if available.
- You can contact us anytime at [email protected] for updates on your delivery status.
6. Failed Delivery Attempts
- If delivery is unsuccessful due to recipient unavailability or incorrect address, additional charges may apply for re-delivery.
7. Contact Us
For any questions regarding shipping, please reach out to:
[email protected]